Community FAQ
Longleaf at St. Johns — Frequently Asked Questions
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1) What are the move-in costs?
The application fee is $75, the administrative fee is $250, and the security deposit ranges from $300 to one month’s rent.
2) Are utilities included in the rent?
Utilities are not included in the base rent. Water, sewer, trash, and pest control are billed with rent. Electricity is provided separately through Florida Power & Light (FPL).
3) How long is the lease term?
Lease terms range from 7 to 14 months.
4) What are the late fees and grace period for rent payments?
Rent is due on the 1st of each month. A late fee of 10% of the rent is charged on the 4th of the month.
5) Is renters’ insurance required?
Yes. Renters’ insurance is required for all residents.
6) What is the policy for breaking a lease early?
At lease signing, residents may select one of two options: pay a two-month termination fee; or continue paying rent until the apartment is re-rented or until the lease ends, whichever comes first.
7) How is rent paid?
Rent can be paid through the online resident portal via ACH, debit card, or credit card. Payments may also be made through the Walk-In Payment System (WIPS) at participating retailers. Rent is not accepted in the leasing office.
8) What is the pet policy?
Pets are welcome with some breed restrictions. A one-time non-refundable pet fee of $400 per pet and monthly pet rent of $25 per pet apply.
9) What amenities are included?
- Resort-style pool and spa
- Clubroom with coffee bar
- Multi-level fitness center
- Business center with private workspaces
- Community WiFi
- Pet spa and bark park
- Playground
- Yoga/spin studio
- Bocce ball court
- Outdoor fireplace, grilling stations, and picnic areas
- Bike storage and repair station
- Kayak storage
- Walking trail
- Car care center
- Package locker system
- Electric car charging stations
- Controlled-access community
- Trash chutes
10) Is reserved parking available?
Yes. Reserved parking is available for $40 per month.
11) Are garages or carports available?
Yes. Attached garages are available for $200 per month, and detached garages for $150 per month.
12) Are the apartments furnished?
No. Apartments are not furnished.
13) What is the guest policy?
Guests may stay for up to 14 consecutive days without being added to the lease.
14) How are maintenance requests handled?
Maintenance requests can be submitted through the resident portal. Emergency maintenance is available 24/7 by calling the office number.
15) Is there 24/7 emergency maintenance?
Yes.
16) How is pest control handled?
Pest control is performed quarterly and available on an on-call basis when the provider is on site.
17) What is the neighborhood like?
Longleaf at St. Johns is conveniently located near shopping, dining, and parks:
- Publix and multiple restaurants, gas stations, and shops — 0.5 miles
- Cantina Louie — 3.8 miles
- Durbin Pavilion (Walmart, Home Depot, Publix & more) — 9.4 miles
- Riverfront Park — 2.4 miles; Alpine Groves Park — 3 miles
18) How are packages received?
A secure package locker system is located next to the leasing office.
19) What is the lease renewal process?
Approximately 60–90 days before lease expiration, residents receive renewal options through the resident portal. If not renewing, a 60-day written notice is required.
20) Is subletting allowed?
No. Subletting is not permitted.
21) Do apartments include washers and dryers?
Yes. All apartment homes include a washer and dryer.
22) What appliances are included?
Each apartment comes equipped with a refrigerator, range/oven, dishwasher, microwave, garbage disposal, washer, and dryer.
23) Is additional storage available for rent?
Yes. Storage spaces are available for $50 per month.
24) What internet and cable providers are available?
The community is wired for AT&T and Comcast services.
25) What are the income requirements?
Applicants must have a minimum monthly income equal to three times the monthly rent.
26) What schools is the community zoned for?
Longleaf at St. Johns is zoned for Hallowes Cove Academy (K–8) and Bartram Trail High School.
27) What grocery stores and shopping are nearby?
Publix is located next door, with additional shopping at Durbin Pavilion.
28) What hospitals are nearby?
Baptist Medical Center is 7.9 miles away.
29) Does the community have controlled access gates?
Yes.
30) Is the community near a bus route?
No. The closest bus stop is not within walking distance.
Longleaf at St. Johns — Fees
Transparent breakdown of application, monthly, utilities, and other fees.
Required Application & Move-In Fees
- Administrative Fee (one-time fee per apartment)$250.00
- Application Fee (one-time fee per applicant)$75.00
- Security Deposit (per apartment — refundable) (Ranges from $300.00 up to one month’s rent based on screening.)—
Required Monthly Fees
- Community Amenity Fee (per apartment)$30.00
- Monthly Administrative Billing Fee (per apartment)$7.95
- Pest Control Services (per apartment)$4.00
- Trash Services (per apartment)$30.00
Utilities & Services — Third Party Provided
- Renters Liability InsuranceBased on provider
- Utility — ElectricBased on provider
- Utility — Chilled WaterBased on provider
- Water/SewerBased on provider
- GasBased on provider
- Internet ServicesBased on provider
- Cable ServicesBased on provider
Other Fees
- Reserved Parking (per space/per month)$40.00
- Garage Rental (per garage/per month) ($150.00–$200.00 per month, depending on garage type.)—
- Pet Fee (one-time/per pet)$400.00
- Pet Rent (per pet/per month)$25.00
- Storage Space Rental (per space/per month)$50.00
- Late Fee (per occurrence) (10% of rent)—
- Access Device Replacement (per occurrence)$50.00
- Access/Lock Change Fee (per occurrence)$50.00
- Early Lease Termination/Cancellation (per occurrence) (2× of Rent)—
- Insufficient Move-Out Notice Fee (per occurrence) (1× of Rent)—
- Transfer Fee (per occurrence)$500.00
- Legal/Eviction FeesBased on provider
- Non-Sufficient Funds (NSF) (per occurrence)$50.00
- Renters Insurance — Non-Compliance Fee (per occurrence)$50.00
- Utility Cost Recoveryusage-based
- Utility Cost Recovery Processing Fee (per occurrence)$75.00